Privacy Policy

1. Introduction

Welcome to Alpine Advisor ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

2a. Information You Provide Directly

• Account information: name, email address
• Skiing preferences: skill level, budget, terrain preferences, group type
• Trip itineraries and travel plans you create
• Expense records and split group members (including names and email addresses of other people you add)
• Packing lists and trip notes
• Reviews and ratings you submit for resorts
• Feedback and support submissions
• Phone number (if you opt in to SMS notifications)

2b. Information Collected Automatically

• Device information: device type, operating system, unique device identifiers
• Usage data: pages viewed, features used, actions taken within the app
• Log data: IP address, browser type, referring URLs, timestamps

2c. Information from Third Parties

• If you sign in via a third-party provider (e.g., Google), we receive basic profile information such as your name and email

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Generate personalized ski resort recommendations
• Build and display trip itineraries
• Enable expense splitting and group trip coordination
• Send trip reminders and notifications (SMS or email, where you have opted in)
• Improve and develop our Service
• Respond to your comments and questions
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

4. Sharing of Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: Trusted third-party vendors who assist us in operating the Service (e.g., cloud hosting, SMS delivery via Twilio, payment processing via Stripe). These providers are contractually obligated to protect your data.
• Other users you invite: When you share an itinerary or add someone to an expense group, basic information (name, email) is visible to those collaborators.
• Public itinerary links: If you create a public share link for an itinerary, anyone with the link can view that itinerary's content.
• Legal requirements: If required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time through the app's Profile page or by contacting us. Some data may be retained for a limited period to comply with legal obligations.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of certain data uses (e.g., marketing emails or SMS)
• Data portability where technically feasible

To exercise these rights, please contact us at the address below. We will respond within 30 days.

7. SMS Communications

If you opt in to SMS notifications, we will send trip reminders and alerts via Twilio. Message and data rates may apply. You can opt out at any time by replying STOP to any message or by disabling SMS in your Profile settings. For full SMS terms, see our SMS Consent page.

8. Children's Privacy

Alpine Advisor is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe we have inadvertently collected data from a child, please contact us immediately.

9. Security

We implement industry-standard security measures to protect your data, including encrypted data transmission (HTTPS) and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with affiliate partners (e.g., Expedia, Hertz). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an in-app notification or email. Your continued use of the Service after changes become effective constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: